Today I learned that complaints and criticisms seem to be far easier to dole out than compliments. Somehow we feel the need to speak out when things go poorly. Customer service/wait staff was rude. This was late/bad/dirty/not as advertised. Send this back. I am unhappy. Let me speak to your manager (how often to do think this question ends in words of joy and praise?)
I found myself quite dissatisfied with a dining experience this evening - which ended in my fiancee and I verbally drafting a well deserved sad-face letter to said dining establishment. This is not the first time we have done this and I am sure it won't be the last. As part of our conversation the lovely lady at my side said she was disappointed because for the same price we could have gone to our favorite place and had a much better experience and meal.
I realized then, that while I have taken the time to write these sad-face letters, I have never bothered to write a love letter to the place where my experience has constantly been amazing. My words, I feel, are just as well deserved there and have been sadly lacking. I will attempt to keep this in mind and dole out more compliments and happy faces as the opportunities arise.
I also learned that fried yucca is delicious. It saved an otherwise gloomy meal.
Sunday, February 19, 2012
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment